What should you say if a tenant accuses you of using a fake thermometer during an inspection?

The most appropriate response in this situation is to suggest the tenant contact your department for claims. This answer is correct because it addresses the accusation in a professional manner. By directing the tenant to your department, you demonstrate accountability and transparency. This approach allows for a formal procedure to investigate the concern regarding the thermometer and maintains the integrity of the inspection process. It ensures that the complaint can be documented and evaluated by the appropriate authorities within your organization, thereby addressing any potential misunderstandings or miscommunications.

This response upholds professionalism and ensures that the tenant feels heard, while also steering the situation towards a proper channels for resolution.